Vetted professional-services marketplace with multi-stage onboarding
Client Vetted Canadian professional-services marketplace platform
Built a vetted marketplace platform for Canadian professionals, freelancers, and consultants — including a multi-stage applicant vetting workflow with structured interviews and trust-graph review.
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Onboarded vetted professionals through a multi-stage workflow with documented decisions
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Built secure registration with KYC-style document review and structured interview scheduling
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Platform supports services discovery, payments, and reviews from a single application
Challenge
The client needed a marketplace that was more than a Stripe-and-list app. Trust was the product. Every professional had to be vetted before listing, and the vetting decision had to be defensible.
Approach
- Designed a multi-stage onboarding pipeline: application, document review, structured interview, decision, listing
- Built role-based admin tooling so vetting decisions and rationale are captured and reviewable
- Marketplace and payments integrated through Stripe Connect with provincial-tax compliance
- Services-discovery search and structured profiles with reviews
Result
- Vetted professionals onboarded with full audit trail of decisions
- Operating marketplace platform with payments, reviews, and dispute handling
- Architecture supports adding new vetting stages without code rewrites
The structured-vetting pattern — multi-stage workflow with documented decisions — applies directly to departmental contractor-management and vendor-onboarding systems.
Named client references available under NDA to qualified contracting officers and prime contractors on request.